FAQ

Frequently Asked Questions (FAQ)

Have a question about Pro-Link attachments? Browse our most common FAQs below to get fast answers about our hay bale spears, pallet forks, and more.


1. What types of attachments do you offer?

We offer a wide range of agricultural and industrial attachments, including:

  • Hay Bale Spears – Featuring our patented Doublenut® Locking System or a fluted design.
  • Pallet Forks & Carriages – Class II & III fork rails for skid steers and tractors.
  • Auger Adapters & Tips – For post hole diggers and earth augers.
  • Mounting Frames – Including quick attach and Euro/global options.

2. What is the Doublenut® Locking System?

Exclusive to our HAYSTIX bale spears, the Doublenut® Locking System uses a conical and jam nut design to keep the spear securely locked in place. This prevents loosening during use and protects sleeve threads for future spear swaps.


3. Are your products compatible with my equipment?

Yes! We support most major brands including John Deere, Bobcat, Kubota, Case IH, and New Holland. We offer quick attach, Euro-style, and custom mount options. Contact us with a photo or model number to confirm fitment.


4. How do I place an order?

You can order directly on our website, call us at (855) 361-5987, or use our Contact Form. Dealers are welcome to request volume pricing or apply for wholesale accounts.


5. How long does shipping take?

We ship most items within 1–3 business days. Delivery times vary by location:

  • Midwest: 1–3 business day transits
  • East/West Coast: 3–5 business day transits

We use UPS and LTL freight. Expedited shipping available upon request.


6. What is your return policy?

Returns are accepted within 10 days for unused items in resalable condition. Custom products are not returnable unless defective. Contact us for a Return Authorization Number before sending anything back.


7. Do your products come with a warranty?

Yes, we offer a 12-month limited manufacturer’s warranty covering defects in materials and workmanship. This does not include normal wear, misuse, or unauthorized modifications.


8. Can I buy in bulk or become a dealer?

Yes. We offer tiered discounts, priority fulfillment, and even custom branding for high-volume buyers. Visit our Dealer Inquiry page to apply.


9. Where are your products made?

All of our attachments are proudly made in the USA with quality steel and expert craftsmanship.


10. How do I contact customer service?

You can reach us Monday–Friday, 7:30 AM – 4:30 PM Central:

Still have questions? Reach out to our team here and we’ll respond quickly—usually the same day.